Refund & Cancellation Policy

As mandated by the Coaching Institute Regulations, if a student has paid for a course in full and decides to leave mid-way, they are entitled to a pro-rata refund.

• Calculation: The refund will be calculated proportionally based on the remaining period of the course.
• Processing Time: Once a formal request is made, the pro-rata refund will be initiated within 10 days as required by the law.
• Hostel & Fees: If applicable, hostel fees and mess fees will also be refunded on a pro-rata basis.

All online transactions on Safal Classes are securely processed via our authorized payment partner, Razorpay, in strict compliance with RBI regulations.

• Source Account: Approved refunds will be credited back strictly to the original payment source (Credit/Debit Card, UPI, Net Banking) used during the transaction. We cannot refund cash or transfer to a different account.
• Bank Processing: Once initiated from our end via Razorpay, it typically takes 5-7 business days for the amount to reflect in your bank account, depending on your bank's processing time.

To protect intellectual property, the following digital assets are strictly non-refundable once accessed:

• Pre-Recorded (VOD) Courses: Where the entire curriculum is instantly unlocked and available for download/viewing upon purchase.
• Test Series & Digital Notes: E-books, PDFs, and Mock Test series that are digitally consumed.