Privacy Policy
Commitment to Your Privacy
At Safal Classes, accessible from www.safalclasses.com, the privacy and security of our students and parents are our highest priorities. This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and aligns with the forthcoming Digital Personal Data Protection Act, 2023 of India.
By accessing or using our platform, you agree to the collection, use, and disclosure of your information as described in this Policy.
1. Information We Collect
We collect information to provide a personalized learning experience. The data we collect includes:
- Personal Information: Name, mobile number, email address, date of birth, and educational qualifications collected during registration.
- Academic Data: Test scores, progress reports, mock test analytics, and course preferences to tailor our coaching.
- Technical Data: IP address, browser type, device identifiers, and log files automatically collected when you browse our platform.
2. How We Use Your Data
Your information is strictly used for educational and administrative purposes:
- To provide, maintain, and personalize our courses and test series.
- To communicate with students and parents regarding academic progress, upcoming exams, and policy updates.
- To process secure payments through RBI-authorized payment gateways.
- To prevent fraud, abuse, and unauthorized sharing of accounts.
3. Data Sharing & Third Parties
Safal Classes does not sell or rent your personal information. We may share data with trusted third parties solely for service delivery (e.g., SMS gateways, payment processors, cloud hosting). These partners are bound by strict confidentiality agreements. We may also disclose data if required by Indian law, courts, or government authorities to comply with legal obligations.
4. Data Security
We implement reasonable security practices as mandated by the IT Act, 2000. Our platform uses SSL encryption to protect data transmission. While we strive to protect your data, no internet transmission is 100% secure; hence, we urge users to keep their passwords confidential.
5. Children's Privacy
Protecting minors is paramount. For students under the age of 18, we require a parent or legal guardian to create the account, process payments, and provide consent for data collection. Parents have full rights to review and request deletion of their child's data.
6. Your Rights
You have the right to access, correct, or delete your personal information stored with us. You may also withdraw your consent for future data processing at any time by contacting our support team.
Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you have any discrepancies or grievances regarding data privacy, please contact:
Email: info@safalclasses.com
Address: A13A Boring Road, Patna, Bihar - 800001